Fruition Services is a Microsoft Copilot consulting and implementation partner across APAC, UK, and US. We plan, deploy, govern, and scale M365 Copilot and Copilot Studio for enterprises that need it to actually work.
Most partners do one thing well. We do all four — and the failure modes of Copilot rollouts come from gaps between them.
Structured rollout of M365 Copilot across Word, Excel, Outlook, Teams, and PowerPoint. Built around use cases, not features.
Purpose-built Copilot Studio agents for HR, IT helpdesk, sales enablement, customer service, and internal knowledge.
The work that decides whether Copilot is safe to use. Purview, DLP, sensitivity labels, audit, and oversight.
Implementation of Microsoft's role-based Copilots with the Dynamics 365 or Sentinel integrations they need to be useful.
Most Copilot failures trace back to the unsexy work. We do that first, build real agents, and keep accountable local teams.
Most Copilot failures trace back to SharePoint over-permissioning and bad sensitivity labels. We audit and fix that first. Every time.
We build Copilot Studio agents that handle real workloads at scale. Not demos. Some of ours handle 100K+ monthly interactions.
Sydney, London, New York. The person who scopes your engagement is the person who delivers it. No bait-and-switch.
Each phase has fixed outcomes, fixed duration, and a published price. No retainer creep.
Readiness audit, data hygiene scan, SharePoint permissions review, and licence planning. Outcome: go/no-go.
50–200 user pilot with measurement framework, use-case training, governance baseline, and weekly review cadence.
Custom Copilot Studio agents, vertical Copilot rollouts, integration to line-of-business systems and Dataverse.
Broad rollout, adoption coaching, governance maintenance, monthly value reporting, and continuous use-case discovery.
12-week structured rollout across investment banking and operations. Pre-launch SharePoint audit prevented 14,000 over-permissioned file exposures.
Built a Copilot Studio agent handling 8,000 monthly HR queries across 6 hospitals. Integrated with SuccessFactors and SharePoint policy library.
Deployed Copilot for Sales across 180 account executives. Integration with Dynamics 365, Teams, and Outlook surfaces deal context in every customer interaction.
Headquartered in Sydney, with delivery teams in London and New York. Local compliance overlays included.
Sydney HQ serving Australia, New Zealand, Singapore, and India. APRA, Australian Privacy Principles, and PDPA-aligned governance frameworks.
UK entity serving FCA-regulated firms, NHS Trusts, and FTSE 100 enterprises. UK GDPR, EU AI Act, and FCA governance overlays as standard.
US entity serving Fortune 1000 enterprises with HIPAA, SOC 2, FINRA, and state-specific (CCPA, CPRA) governance overlays.
Josh Jebathilak, Managing Director at Fruition, leads enterprise Copilot engagements personally. Six years at monday.com before founding Fruition, with 500+ implementations across the major productivity platforms — Microsoft, Google, and adjacent ecosystems.
Our Copilot practice combines deep Microsoft 365 platform expertise with the change-management discipline that determines whether Copilot survives past the pilot.
Next step
Book a 30-minute readiness call. We'll diagnose your Copilot situation and give you a frank assessment — pilot, scale, or pause.