Copilot Chat
Microsoft 365 Copilot Chat works across your email, meetings and files, with suggested prompts to start from.
Work management
CRM & customer
AI platforms
Automation
Work management
CRM & customer
AI platforms
Automation
Ready to scale your workflows?
Fruition Services is a Microsoft Copilot consulting and implementation partner across APAC, UK, and US. We plan, deploy, govern, and scale M365 Copilot and Copilot Studio for enterprises that need it to actually work.
Four things teams use Microsoft Copilot for every day.
Microsoft 365 Copilot Chat works across your email, meetings and files, with suggested prompts to start from.
Build an agent with its own instructions, tools and knowledge, and choose the model it runs on.
Classify and protect files and email with sensitivity labels, which Copilot respects.
Summarise an opportunity with key details, product insights and competitor notes from the CRM.
Each phase has fixed outcomes, fixed duration, and a published price. No retainer creep.
Readiness audit, data hygiene scan, SharePoint permissions review, and licence planning. Outcome: go/no-go.
50 to 200 user pilot with measurement framework, use-case training, governance baseline, and weekly review cadence.
Custom Copilot Studio agents, vertical Copilot rollouts, integration to line-of-business systems and Dataverse.
Broad rollout, adoption coaching, governance maintenance, monthly value reporting, and continuous use-case discovery.
Book a complimentary 30-minute audit with a Fruition consultant: we will map your workflows, spot the automation wins and show you what the build looks like.
Most partners do one thing well. We do all four, and the failure modes of Copilot rollouts come from gaps between them.
Structured rollout of M365 Copilot across Word, Excel, Outlook, Teams, and PowerPoint. Built around use cases, not features.
Purpose-built Copilot Studio agents for HR, IT helpdesk, sales enablement, customer service, and internal knowledge.
The work that decides whether Copilot is safe to use. Purview, DLP, sensitivity labels, audit, and oversight.
Implementation of Microsoft's role-based Copilots with the Dynamics 365 or Sentinel integrations they need to be useful.
Published case studies, with the hours each client saved.
HVAC, built on monday.com and live in 4 weeks.
Promotify, built on monday.com and live in 3 weeks.
Tourism NT, built on monday.com and live in 9 weeks.
Josh Jebathilak, Managing Director at Fruition, leads enterprise Copilot engagements personally. Six years at monday.com before founding Fruition, with 900+ implementations across the major productivity platforms: Microsoft, Google, and adjacent ecosystems.
Our Copilot practice combines deep Microsoft 365 platform expertise with the change-management discipline that determines whether Copilot survives past the pilot.
Operations and IT leaders on what changed after we mapped the process first.
“We are now utilising monday.com to its full potential, from lead through design and production teams - everyone knows what stage our projects are in, what's next and what our process is.”
“monday.com has given us the visibility we need to get everyone on the same page and keep track of all the moving parts.”
“What a pleasant and wonderful experience it was to be dealing with Josh and the fruition team. It made it a smooth and easy process for us and our team. They were all very professional and great to speak with. Looking forward to working again with you in the future.”
“We found Monday to be more customisable and transparent for both internal and external stakeholders. It reduced double handling of issues, as the Monday boards provide clear, accessible information, eliminating the need to email around for updates.”
“The monday.com mobile app gives our technicians on raw construction sites instant access to the project information they need and makes connecting with the team at HQ easy.”
“Process automation across campaign management, budget management and project approvals has saved significant amounts of time for staff globally and also improved collaboration across global teams.”
“This system will save hundreds of thousands of dollars a year guaranteed.”
“A big thanks to Josh - spent a couple of hours working through ways to get our Event Project Plan on Monday into good shape. We know have a much more user friendly and useful Project Plan and we have made use of a variety of different automations to streamline processes. When our NFP is ready to undertake more complex Monday activities I will definitely be looking to Fruition for support.”
“Fruition have been instrumental in moving us to a 'single source of truth' system for managing sales and projects.”
“Since implementing monday.com, CLSQ has experienced a significant transformation in operational efficiency.”
“We are very Happy Little Campers, and our system is easy to use, portable, flexible and very informative and gives us a great insight to ALL facets of the business and where our communication and marketing efforts are best targeted to maximize our returns for effort. I would highly recommend you have an initial chat with these guys. They know their stuff.”
“Zach provided excellent training on Monday.com and he included some great insights on how we can best use the project management features. Thank you!”
“The Fruition team helped me get the most out of monday.com. They provided me with in depth instruction, custom templates and helped me solve problems unique to our early stage company's needs.”
“Josh and the Fruition team were an absolute pleasure to work with. They were professional, knowledgeable, and made the whole process smooth and straightforward. I would highly recommend them to anyone looking for quality software solutions.”
“Josh and his team were excellent from start to finish on building our monday.com integrations and automations. Very happy with them.”
“Having experienced working with Josh directly at monday.com, I'd have no hesitation recommending Josh in any consulting engagement.”
“Couldn't be more happier. Thank you Josh for your hard work and commitment. Highly recommend!”
“Josh & the Fruition team were great to deal with and very thorough. would highly recommend!”
30 minutes. No obligation. Speak to a consultant, not a salesperson.
A Copilot partner plans and delivers M365 Copilot rollouts (data readiness, licensing strategy, adoption programs) and builds custom agents in Copilot Studio. Fruition implements Copilot across Australia, the UK, the US and Asia, with the governance layer most rollouts skip.
The dominant cause is data readiness: Copilot surfaces whatever permissions allow, so years of over-shared SharePoint and Teams content become instantly discoverable. Fruition's rollout methodology starts with a permissions and data-hygiene audit before a single licence is assigned, the step that decides the outcome.
Fruition Copilot engagements start at AUD $15,000 for readiness and pilot deployment, with organisation-wide rollouts including adoption programs typically AUD $25,000 to $80,000. Copilot Studio agent builds are scoped separately as fixed-fee phases.
Copilot Studio agents automate M365-native workflows: HR policy answers grounded in your documents, IT service desk triage, sales-support lookups in Teams, and process automation across the Microsoft stack. Fruition builds these with grounding, guardrails and usage analytics as standard.
It depends on data readiness and adoption discipline, licensed-but-unused Copilot is pure cost. Fruition's assessment quantifies value per role before you commit, then the adoption program targets measured usage. Clients typically see clear ROI in document-heavy and meeting-heavy roles first.
A ChatGPT partner deploys ChatGPT Enterprise, builds custom GPTs and Assistants API systems, and integrates OpenAI models into your workflows. Fruition implements OpenAI technology for organisations across Australia, the UK, the US and Asia, with governance and evaluation built in.
A Gemini partner deploys Gemini for Google Workspace, builds production systems on Vertex AI, and designs multimodal AI workloads. Fruition implements Gemini and Vertex AI for organisations across Australia, the UK, the US and Asia, from Workspace enablement to production agent systems.
Production agent builds with Fruition typically run AUD $35,000 to $150,000 per phase depending on integration depth, grounding sources, and volume requirements. A scoping call produces a fixed quote.
Book a 30-minute readiness call. We'll diagnose your Copilot situation and give you a frank assessment: pilot, scale, or pause.