Case study · live in 4 weeks
Risk 2 Solution
A new CRM and project management system, migrated from Microsoft Dynamics.
11x ROIreturn on investment
780 hrssaved per year
$117,000saved per year
Work management
CRM & customer
AI platforms
Automation
Work management
CRM & customer
AI platforms
Automation
Ready to scale your workflows?
A structured diagnostic that maps your processes, scores your AI readiness, and delivers a costed roadmap. Fixed fee: AUD $24,500, GBP £14,500 or USD $18,500.
Certified across the models, clouds and work platforms your teams already use.
Compressed, structured, and built around a fixed cadence so you know exactly what's happening each week.
Stakeholder interviews, process mapping workshops, strategic context review, pain-point inventory.
Week 1Data and systems audit, tooling inventory, governance review, team capability survey.
Week 2Readiness scoring (8 dimensions), opportunity identification, effort vs impact mapping, risk register.
Week 312-month implementation plan, costed phase breakdown, executive presentation, handover & Q&A.
Week 4Two client builds and what they changed.
A new CRM and project management system, migrated from Microsoft Dynamics.
Portfolio management with automated approvals and cross-department resource allocation.
A free 30-minute call to scope your AI Capability Assessment.
Five deliverables, plus a 65-page final package in PDF and editable formats. You own everything, no lock-in.
Visualised end-to-end workflows for the functions in scope: typically operations, finance, marketing, and customer service.
Quantified scores across all eight dimensions, with benchmarks against comparable organisations in your industry and region.
Every AI opportunity identified, ranked by impact, effort, and time-to-value. Includes opportunities you'll do nothing with, that's the point.
Three phases, each with a defined outcome, budget envelope, and resourcing plan. Vendor-agnostic recommendations.
A board-ready deck and a 90-minute presentation to your leadership team. You own everything, no lock-in.
Operations and IT leaders on what changed after we mapped the process first.
“We are now utilising monday.com to its full potential, from lead through design and production teams - everyone knows what stage our projects are in, what's next and what our process is.”
“monday.com has given us the visibility we need to get everyone on the same page and keep track of all the moving parts.”
“What a pleasant and wonderful experience it was to be dealing with Josh and the fruition team. It made it a smooth and easy process for us and our team. They were all very professional and great to speak with. Looking forward to working again with you in the future.”
“We found Monday to be more customisable and transparent for both internal and external stakeholders. It reduced double handling of issues, as the Monday boards provide clear, accessible information, eliminating the need to email around for updates.”
“The monday.com mobile app gives our technicians on raw construction sites instant access to the project information they need and makes connecting with the team at HQ easy.”
“Process automation across campaign management, budget management and project approvals has saved significant amounts of time for staff globally and also improved collaboration across global teams.”
“This system will save hundreds of thousands of dollars a year guaranteed.”
“A big thanks to Josh - spent a couple of hours working through ways to get our Event Project Plan on Monday into good shape. We know have a much more user friendly and useful Project Plan and we have made use of a variety of different automations to streamline processes. When our NFP is ready to undertake more complex Monday activities I will definitely be looking to Fruition for support.”
“Fruition have been instrumental in moving us to a 'single source of truth' system for managing sales and projects.”
“Since implementing monday.com, CLSQ has experienced a significant transformation in operational efficiency.”
“We are very Happy Little Campers, and our system is easy to use, portable, flexible and very informative and gives us a great insight to ALL facets of the business and where our communication and marketing efforts are best targeted to maximize our returns for effort. I would highly recommend you have an initial chat with these guys. They know their stuff.”
“Zach provided excellent training on Monday.com and he included some great insights on how we can best use the project management features. Thank you!”
“The Fruition team helped me get the most out of monday.com. They provided me with in depth instruction, custom templates and helped me solve problems unique to our early stage company's needs.”
“Josh and the Fruition team were an absolute pleasure to work with. They were professional, knowledgeable, and made the whole process smooth and straightforward. I would highly recommend them to anyone looking for quality software solutions.”
“Josh and his team were excellent from start to finish on building our monday.com integrations and automations. Very happy with them.”
“Having experienced working with Josh directly at monday.com, I'd have no hesitation recommending Josh in any consulting engagement.”
“Couldn't be more happier. Thank you Josh for your hard work and commitment. Highly recommend!”
“Josh & the Fruition team were great to deal with and very thorough. would highly recommend!”
Most AI strategies fail not because of the technology, but because the organisation underneath isn't ready. We diagnose all eight.
Quality, accessibility, and structure of the data AI will rely on.
Whether your workflows are documented enough to be augmented.
Current stack, integration capability, and platform maturity.
Skills, fluency, and capacity to adopt new ways of working.
Policies, compliance posture, and risk tolerance for AI use.
Cultural and structural readiness to adopt new workflows.
Whether AI investment can be tied to measurable business outcomes.
How well AI ambitions map to your existing strategy and resourcing.
How a fixed-fee, practitioner-led assessment compares on time, cost and what you hold at the end.
Two of the views the assessment hands over.
On-track, at-risk and off-track counts with AI risk insights that flag problems early.
Every initiative with health, progress and priority, plus Gantt and executive dashboard views.
Josh Jebathilak, Managing Director, leads every capability assessment. He has led over 900 implementations across work platforms and AI systems.
The consultant who scopes your engagement is the consultant who delivers it.
Every use case comes from a real Fruition client engagement, with the client’s name withheld.
Staff printed job sheets from the point-of-sale system, retyped them into spreadsheets and annotated paper copies by hand, so complex and standard jobs collided in the same deadline weeks.
AI stepJob sheet PDF submitted → AI extracts specs and materials into the job
Customer service requests arrived across five email channels with no central categorisation, SLA tracking or workload balancing.
AI stepAI-powered auto-replies for routine enquiries
A field-based sales team managed visits, product displays, consignment stock and builder agreements across spreadsheets, email and personal knowledge, leaving sales leadership with no live view of activity or pipeline.
AI stepCalls captured from telephony auto-summarised and logged against the account
30 minutes to scope the assessment: who takes part, what we measure and what you get back.
An AI Capability Assessment is a structured 4-week diagnostic that maps your current business processes, scores your organisation's AI readiness across eight dimensions, identifies highest-impact AI opportunities, and delivers a prioritised implementation roadmap with costs and ROI estimates. Fruition has run over 500 assessments across APAC, UK, and US.
Four weeks from kickoff to delivery. Week 1 is stakeholder interviews and process discovery. Week 2 is data and systems audit. Week 3 is opportunity scoring and prioritisation. Week 4 is roadmap synthesis and executive presentation.
A process map of your operations, a scored AI readiness scorecard across eight dimensions, a ranked opportunity register with effort and impact estimates, a costed 12-month implementation roadmap, and an executive presentation deck.
Business leaders, operations directors, and IT decision-makers in mid-market and enterprise organisations who want a defensible, evidence-based AI strategy before committing budget. Typically organisations with 50 to 5,000 staff.
Fixed fee of AUD $24,500 for Australia, GBP £14,500 for the UK, and USD $18,500 for the US. The scope and deliverables are identical across regions.
An AI consulting firm helps organisations identify where AI creates value, then designs, builds, and governs the systems that capture it. Fruition’s AI services span capability assessment, strategy, agent development, RAG systems, governance, and platform implementation across Anthropic, OpenAI, Microsoft, Google, and AWS.
Yes, if you serve EU users or deploy AI systems in the EU market. The Act’s risk-tier logic is also becoming the de facto global template, so Fruition applies its classification approach even for clients with no EU exposure.
Four weeks. Fixed fee. A roadmap your CFO will sign and your CTO can deliver. Available in Sydney, London, and New York.