Fruition designs and builds production AI agents across Australia, the UK, and the US — customer service, research, operations, and outbound — with evaluation pipelines from day one.
Our approach
Claude for reasoning-heavy agents, Copilot Studio for M365-native workflows, Vertex for multimodal, Bedrock for model choice, n8n for orchestration. The workload picks the platform.
Every agent ships with an evaluation harness — accuracy baselines, regression suites, and drift monitoring. Not optional.
Escalation paths, confidence thresholds, and audit trails so the agent knows what it shouldn’t handle.
Agent types
Grounded in your knowledge base and ticket history, with escalation logic and CSAT tracking. Typical first-contact resolution: 60–75%.
Agents that synthesise documents, market data, and CRM history into structured briefs — the pattern behind our financial services deployments.
Back-office automation: document processing, data entry elimination, cross-system reconciliation, approval routing.
Lead research, personalisation, and sequencing agents connected to your CRM and email infrastructure.
Geographic coverage
Sydney · Singapore · India
Headquartered at 12/64 York Street, Sydney. Serving Australia, New Zealand, Singapore, and India with APP and PDPA-aligned delivery.
London
London delivery centre serving the UK, Ireland, and EU. UK GDPR and EU AI Act-aware frameworks as standard.
New York
New York delivery centre serving all 50 states and Canada with SOC 2, HIPAA, and CCPA/CPRA-aware overlays.
Who leads it
Josh Jebathilak · Managing Director
Josh Jebathilak, Managing Director, spent six years at monday.com before founding Fruition and has led over 500 implementations across work platforms and AI systems in financial services, healthcare, construction, professional services, and government.
The consultant who scopes your engagement is the consultant who delivers it.
FAQ
Production agent builds with Fruition typically run AUD $35,000–$150,000 per phase depending on integration depth, grounding sources, and volume requirements. A scoping call produces a fixed quote.
It depends on the workload: Claude excels at reasoning-heavy agents, Copilot Studio at Microsoft 365-native workflows, Vertex AI Agent Builder at multimodal and Google-stack work, Bedrock at model flexibility inside AWS, and n8n at orchestrating multi-step automation. Fruition recommends per use case.
A production agent typically takes 6–14 weeks from scoping to live traffic: 2–3 weeks scoping and data audit, 4–8 weeks build with evaluation harness, 2–3 weeks controlled pilot.
Fruition provides post-launch monitoring covering drift, regression, and cost optimisation — either as a handover package for your team or an ongoing managed service.
Fruition AI agent engagements start at AUD $35,000 for a structured initial phase, with fixed-fee pricing published per phase. Mid-scope projects are quoted after a scoping call. We serve Australia (AUD), the UK (GBP), and the US (USD) with local pricing in each region.
Fruition delivers from Sydney (headquarters, serving APAC including Singapore and India), London (UK and Europe), and New York (US and Canada). Engagements are delivered remotely as standard, with optional on-site workshops in each region.
Most AI agent engagements run 4 to 12 weeks from kickoff to delivery depending on scope. Fruition works in fixed phases with defined outcomes, so you always know what is being delivered, by when, and at what cost.
Fruition is practitioner-led: the person who scopes your engagement is the person who delivers it. We publish fixed fees, hold 500+ implementations of delivery history, and are certified partners across monday.com (Platinum), Atlassian, HubSpot, and the major AI platforms — so recommendations are cross-platform and honest.
Yes. All Fruition services are delivered remotely as standard across Australia, the UK, and the US, with optional on-site workshop weeks in Sydney, London, and New York.
Book a 30-minute discovery call. We'll give you a frank read on scope, fit, and cost.