Fruition designs and builds retrieval-augmented generation systems across Australia, the UK, and the US — grounded answers over your documents, tickets, wikis, and CRM, with citations your auditors can follow.
Our approach
Bad chunks beat good models every time. We audit, clean, and structure your content before a single embedding is generated.
Every answer traces to source documents. In regulated industries this isn’t nice-to-have — it’s the requirement.
Golden question sets, retrieval precision metrics, and answer-quality scoring drive tuning — not vibes.
System types
Grounded search over policies, wikis, and documentation — the ‘ask the company’ interface.
Support deflection systems grounded in help content and resolved tickets, with confidence-gated responses.
Contract analysis, compliance review, and structured extraction over large document sets.
Supabase pgvector, Vertex AI Search, Bedrock Knowledge Bases, or Azure AI Search — matched to your existing cloud posture.
Geographic coverage
Sydney · Singapore · India
Headquartered at 12/64 York Street, Sydney. Serving Australia, New Zealand, Singapore, and India with APP and PDPA-aligned delivery.
London
London delivery centre serving the UK, Ireland, and EU. UK GDPR and EU AI Act-aware frameworks as standard.
New York
New York delivery centre serving all 50 states and Canada with SOC 2, HIPAA, and CCPA/CPRA-aware overlays.
Who leads it
Josh Jebathilak · Managing Director
Josh Jebathilak, Managing Director, spent six years at monday.com before founding Fruition and has led over 500 implementations across work platforms and AI systems in financial services, healthcare, construction, professional services, and government.
The consultant who scopes your engagement is the consultant who delivers it.
Book a 30-minute discovery call. We'll give you a frank read on scope, fit, and cost.