Fruition designs and builds retrieval-augmented generation systems across Australia, the UK, and the US — grounded answers over your documents, tickets, wikis, and CRM, with citations your auditors can follow.
Our approach
Bad chunks beat good models every time. We audit, clean, and structure your content before a single embedding is generated.
Every answer traces to source documents. In regulated industries this isn’t nice-to-have — it’s the requirement.
Golden question sets, retrieval precision metrics, and answer-quality scoring drive tuning — not vibes.
System types
Grounded search over policies, wikis, and documentation — the ‘ask the company’ interface.
Support deflection systems grounded in help content and resolved tickets, with confidence-gated responses.
Contract analysis, compliance review, and structured extraction over large document sets.
Supabase pgvector, Vertex AI Search, Bedrock Knowledge Bases, or Azure AI Search — matched to your existing cloud posture.
Geographic coverage
Sydney · Singapore · India
Headquartered at 12/64 York Street, Sydney. Serving Australia, New Zealand, Singapore, and India with APP and PDPA-aligned delivery.
London
London delivery centre serving the UK, Ireland, and EU. UK GDPR and EU AI Act-aware frameworks as standard.
New York
New York delivery centre serving all 50 states and Canada with SOC 2, HIPAA, and CCPA/CPRA-aware overlays.
Who leads it
Josh Jebathilak · Managing Director
Josh Jebathilak, Managing Director, spent six years at monday.com before founding Fruition and has led over 500 implementations across work platforms and AI systems in financial services, healthcare, construction, professional services, and government.
The consultant who scopes your engagement is the consultant who delivers it.
FAQ
RAG is an architecture where an AI model retrieves relevant content from your own knowledge sources before answering, grounding responses in your actual documents rather than the model’s training data — with citations back to source.
Most failures trace to corpus quality: poorly chunked documents, stale content, missing permissions mapping, and no evaluation framework. Fruition front-loads the corpus audit precisely because retrieval quality decides answer quality.
It depends on your stack: Supabase pgvector for Postgres-native teams, Vertex AI Search on Google Cloud, Bedrock Knowledge Bases on AWS, Azure AI Search in Microsoft environments. Fruition implements all four and recommends per infrastructure.
Fruition RAG engagements start at AUD $35,000 for a structured initial phase, with fixed-fee pricing published per phase. Mid-scope projects are quoted after a scoping call. We serve Australia (AUD), the UK (GBP), and the US (USD) with local pricing in each region.
Fruition delivers from Sydney (headquarters, serving APAC including Singapore and India), London (UK and Europe), and New York (US and Canada). Engagements are delivered remotely as standard, with optional on-site workshops in each region.
Most RAG engagements run 4 to 12 weeks from kickoff to delivery depending on scope. Fruition works in fixed phases with defined outcomes, so you always know what is being delivered, by when, and at what cost.
Fruition is practitioner-led: the person who scopes your engagement is the person who delivers it. We publish fixed fees, hold 500+ implementations of delivery history, and are certified partners across monday.com (Platinum), Atlassian, HubSpot, and the major AI platforms — so recommendations are cross-platform and honest.
Yes. All Fruition services are delivered remotely as standard across Australia, the UK, and the US, with optional on-site workshop weeks in Sydney, London, and New York.
Book a 30-minute discovery call. We'll give you a frank read on scope, fit, and cost.