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Change Management Guide for Implementing Software.

Updated: Apr 2

change management guide for implementing software
Change Management for new software

A big part of our role at Fruition is successfully implementing software right, the first time, and we do this by getting buy-in from everyone, not just Leadership.

Tips for getting your group to commit to an idea or initiative:

📢 Clearly communicate the idea and why it matters. Explain the rationale, benefits, and expected outcomes. Be transparent about what you're asking people to commit to.

👥 Involve the group early on. Get their input to shape the idea or initiative. People are more likely to commit when they feel ownership over something.

🏆 Connect it to shared values or goals. Show how the idea aligns with things the group already cares about or has prioritised. Leverage existing motivations.

🚶🏼‍♂️ Break it down into doable steps. A huge initiative can feel overwhelming. Break it down into smaller, more manageable commitments over time. Gain small wins first.

🙋🏼‍♂️ Address concerns transparently. Surface potential reservations or questions openly. Provide data, facts, and reassurance to build support.

👩🏼‍💻 Define clear roles and responsibilities. Rather than asking for vague commitment, specify who will do what for execution. Make it personal.

🎯 Highlight peer examples. If parts of the group are already on board, leverage them to motivate others through peer encouragement.

🙌🏼 Track and celebrate progress. Show momentum through regular updates on how the idea is advancing. Recognise contributions along the way.

Steps to take when implementing new software within the Change Management process:

  1. Document - Log all suggested changes, bug fixes, updates in a tracking system. Check how much work they require.

  2. Approve - Evaluate the risks, costs and benefits of each change. Get approvals before making changes. Tell stakeholders when changes will happen.

  3. Test - Thoroughly test changes first before putting them into the live software. Make sure existing features still work.

  4. Deploy - Roll out major changes in phases if possible. Reverse quickly if issues come up.

  5. Communicate - Keep everyone in the loop on upcoming changes and possible impacts.

  6. Get Feedback - After deploying changes, ask users and stakeholders if things are working right. Fix promptly.

  7. Update Docs - Refresh all manuals and documents to reflect changes made.

Following these steps for managing change helps software projects stay on time and avoid problems. partner certified partner

Fruition Services is a certified integration partner. Our team of expert consultants help transform businesses with specialisation in business workflow process design, implementation and integrations with

We support clients across all industries and departments to scale and optimise inefficient business processes.

We pride ourselves on delivering world-class solutions that are scalable and cost-effective solution delivery to ensure faster time to value and return on your software investment.

How we can help:
  • Project Management: Large and small-scale PMO framework consulting and implementation, we have expertise in transforming internal and client project management, delivery & scheduling

  • Sales & CRM: Every CRM is unique, we focus on understanding your lead, quote to cash, opportunity pipeline management and integration with core systems like VoIP Telephony and Marketing tools like Hubspot Marketing, Hootsuite and many others.

  • Marketing: We help build a structured Marketing framework to connect your Marketing strategy and execution of campaigns to deliver measurable and reportable ROI.

  • Creative & Design: We help transform creative process workflows from Briefing in, traffic managing jobs, scheduling workloads, approvals and even managing your external agency collaboration.

  • Software Development & Product Management: We support all stages and methods of Product & software development use cases within including Ideation prioritisation, NPD, Agile project delivery, supply chain and collaborating with Marketing on GTM strategies and operations for inventory Control

  • Finance Teams:  Elevate financial management with our tools: Budget Planning, Expense Management, Reporting, Invoicing, Cash Flow, Compliance, Supplier Management, Forecasting, Integration, and collaboration.

  • HR & Recruitment: Create structure in your HR team by creating processes and workflows for onboarding and recruitment, HR Requests and email management.

  • Customer Service & Call Centre: allows you to manage your entire customer service workflow including Ticketing and telephone integration with tools such as Aircall, Talkdesk and Twilio

  • IT Operations: Do more with less such as Helpdesk ticketing, Incident management, IT Project management, Vendor/Contract Management and integrations with Jira and Azure DevOps

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