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Deliver efficient service at scale with monday Service
Whether you're managing IT support tickets, customer success journeys, or field service operations, the right Monday.com service management setup can improve how your team delivers customer service.
As certified monday.com partners, Fruition helps service teams unlock the full potential of monday Service through tailored solutions and expert guidance.
500+ clients globally use Fruition's monday.com consultants
Easily shape every aspect of service to your business needs with monday Service
We transform fragmented service systems into cohesive, automated operations that enhance team collaboration and deliver measurable ROI across your entire organisation.
01
Ticketing system integration
Seamlessly integrate your email ticketing system with Monday.com
02
Unified data source
Centralise your customer service management for optimal efficiency
03
Shared inboxes
Leverage shared inbox solutions for collaborative customer support
04
Turn service needs into action
Bridge the gap between tickets and larger scale service initiatives by
managing them in one place.
05
Solve tickets with full context
Connect service management with organisational resources like assets, knowledge base, directories, inventory, and more.
06
Accelerate stakeholder collaboration
Replace messy email threads with in-platform communication to connect internal and external stakeholders.
Holistic service management.
One shared platform.
Email Ticketing with monday.com
Integrate your email ticketing system, including Outlook and Gmail, with monday.com's service desk software for unparalleled efficiency and enhanced customer satisfaction.
Outlook and Gmail Integration Made Easy
Fruition specialises in integrating monday.com with your existing email ticketing system, including Outlook and Gmail.
Stay Ahead of Service Trends and Issues
Monitor your entire service operations performance to detect issues before they escalate and identify areas for improvement.
Streamline Your Customer Service Workflow
With the monday.com helpdesk and shared inbox solution, your team can collaborate effortlessly on customer inquiries. Assign tickets, track progress, and resolve issues faster than ever before.
Schedule A 30-Min Consultation
Ready to transform your service management process?
Our certified monday.com consultants offer complimentary consultations to help you assess your current IT service management challenges, design custom monday.com workflows, develop an implementation roadmap and identify integration opportunities with existing tools.
How to Manage Service with monday.com: A Strategic Approach
Managing products effectively with monday.com requires understanding both the platform's capabilities and proven service management methodologies. Our monday.com service management consultants guide teams through:
Licenses, product consultancy, and implementation
📋
Analyse your operations and recommend the optimal monday.com plan
🔧
Deliver customised implementation with detailed project roadmap
✅
Configure your workspace to match your specific business requirements
Onboarding, training, and business-wide adoption
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Accelerate team productivity through comprehensive onboarding programs
👥
Drive adoption across all departments with expert-led training sessions
📈
Ensure immediate value delivery and measurable ROI from implementation
Optimisations, automations and integrations
⚙️
Design intelligent automations and ongoing workflow optimisations and improvements
🔗
Build seamless integrations with your existing business tools
🎯
Create tailored dashboards, templates, and reporting solutions
Join 500+ organisations that have maximised their workflows with our monday.com expert support
The Fruition team helped me get the most out of monday.com...
They provided me with in depth instruction, custom templates and helped me solve problems unique to our early stage company's needs.
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