Fruition integrates Aircall with monday.com, HubSpot, and your service workflows across Australia, the UK, and the US — so calls create records, tickets, and follow-ups automatically.
Our approach
Calls, recordings, and outcomes logged against the right contact and deal automatically — no post-call admin.
IVR and team routing mapped to how your teams actually split work, with overflow and after-hours logic.
Call volume, answer rates, and outcome dashboards inside monday or HubSpot where managers already look.
What we build
Call events creating and updating items — sales activity logging, service ticket creation, and callback workflows.
Native integration configured properly: contact matching, call outcomes on the timeline, and sequence triggers.
Inbound support calls spawning tickets with caller context attached before the agent answers.
Transcription and call-summary pipelines feeding your CRM — connected to our AI practice for teams going further.
Geographic coverage
Sydney · Singapore · India
Headquartered at 12/64 York Street, Sydney. Serving Australia, New Zealand, Singapore, and India with APP and PDPA-aligned delivery.
London
London delivery centre serving the UK, Ireland, and EU. UK GDPR and EU AI Act-aware frameworks as standard.
New York
New York delivery centre serving all 50 states and Canada with SOC 2, HIPAA, and CCPA/CPRA-aware overlays.
Who leads it
Josh Jebathilak · Managing Director
Josh Jebathilak, Managing Director, spent six years at monday.com before founding Fruition and has led over 500 implementations across work platforms and AI systems in financial services, healthcare, construction, professional services, and government.
The consultant who scopes your engagement is the consultant who delivers it.
FAQ
Yes — through native app options and deeper middleware builds. Fruition typically implements call logging, ticket creation, and activity tracking flows, with n8n middleware where routing logic or field mapping exceeds native capability.
Fruition Aircall integration engagements start at AUD $4,000 for a structured initial phase, with fixed-fee pricing published per phase. Mid-scope projects are quoted after a scoping call. We serve Australia (AUD), the UK (GBP), and the US (USD) with local pricing in each region.
Fruition delivers from Sydney (headquarters, serving APAC including Singapore and India), London (UK and Europe), and New York (US and Canada). Engagements are delivered remotely as standard, with optional on-site workshops in each region.
Most Aircall integration engagements run 4 to 12 weeks from kickoff to delivery depending on scope. Fruition works in fixed phases with defined outcomes, so you always know what is being delivered, by when, and at what cost.
Fruition is practitioner-led: the person who scopes your engagement is the person who delivers it. We publish fixed fees, hold 500+ implementations of delivery history, and are certified partners across monday.com (Platinum), Atlassian, HubSpot, and the major AI platforms — so recommendations are cross-platform and honest.
Yes. All Fruition services are delivered remotely as standard across Australia, the UK, and the US, with optional on-site workshop weeks in Sydney, London, and New York.
Book a 30-minute discovery call. We'll give you a frank read on scope, fit, and cost.